bajilive dev's Privacy Policy

1 Introduction and Scope of Application

bajilive dev is an online entertainment and betting platform operated for users in Bangladesh. This privacy policy applies equally to our website, mobile application, and all related services.

The terms described in this document are linked to and complement our Terms and Conditions. By opening an account on bajilive dev or by continuing to use our services, you are considered to have fully accepted this privacy policy.

We collect your information only to the extent necessary to provide our services properly, keep your account secure, and meet legal obligations. Collecting unnecessary or excessive information is against our policy.

2 What Types of Information We Collect

bajilive dev collects information from users at various stages. The categories of this information are listed below:

2.1 Registration and Identity Information

• Full name and date of birth
• Valid email address and mobile number
• National ID or passport number (for account verification)
• Username and password created by the user

2.2 Financial and Transaction Information

• bKash, Nagad, or Rocket account number (for deposits and withdrawals)
• Bank account details (where applicable)
• Transaction history and amounts

2.3 Technical and Device Information

• IP address and browser type
• Device model and operating system information
• Cookies and session data
• Time spent on the platform and pages visited

2.4 Gaming Behaviour Information

• Game history, bet amounts, and win/loss records
• VIP points and cashback activity
• Bonus claims and wagering activity

3 Purpose of Data Collection

bajilive dev uses your information for the following purposes only — it is not used for anything beyond this:

4 Data Storage and Security

bajilive dev follows industry-standard security practices to keep your information safe. All sensitive data is transmitted via SSL encryption. Our servers and databases operate under strict access controls.

User passwords are stored in hashed form — meaning they are never stored in plain readable text. Recognised payment gateways that maintain their own security standards are used to process financial information.

We regularly review our security infrastructure and act quickly when potential risks are identified. Even so, no organisation can guarantee 100% security when transmitting data over the internet — so we ask you to use a strong password and not share your login details with anyone.

4.1 Data Retention Period

We may retain information for a defined period while your account is active and after it is closed, to meet applicable legal requirements. Once that period has passed, the information is securely deleted.

5 Sharing Information with Third Parties

bajilive dev does not sell your personal information to third parties and does not rent it out for commercial purposes. However, information may be shared on a limited basis in the following circumstances:

• Payment processors: To complete transactions via bKash, Nagad, Rocket, and bank transfer.
• Identity verification services: To complete the KYC process to prevent fraud and misuse.
• Technology partners: Service providers who help keep our platform running and secure, and who operate under strict confidentiality agreements.
• Law enforcement authorities: Only the necessary information is provided in response to valid legal orders or investigations.

Outside the cases listed above, your information will not be transferred to any third party without your prior consent.

6 Cookies and Tracking Technology

Our website uses cookies that help improve your browsing experience. Cookies are small text files stored in your browser.

6.1 Types of Cookies

• Essential cookies: Used to maintain login sessions and ensure security; these cannot be disabled.
• Performance cookies: Collect statistics to understand which parts of the site are used most.
• Functionality cookies: Remember your preferred language and settings.

You can control cookies at any time from your browser settings. However, disabling some cookies may limit certain features of the platform.

7 Your Rights and Controls

bajilive dev believes that you own your own information. Accordingly, the following rights are reserved for you:

• Right to access: You may request to know what information we hold about you.
• Right to correction: You may request correction of incorrect or outdated information.
• Right to deletion: Where there is no legal obligation preventing it, you may request that your account be closed and your information deleted.
• Right to restrict processing: You may request that the use of your information be limited for specific purposes.
• Opt out of marketing communications: You may stop receiving promotional emails or messages at any time.

To exercise any of the above rights, contact our support team directly. We will respond to your request within a reasonable time.

8 Protection of Minors' Information

bajilive dev strictly does not provide services to anyone under the age of 21. As a condition of using our platform, you must confirm that you are 21 years of age or older.

We do not knowingly collect information from any minor. If we become aware that a minor has opened an account using false information, we will immediately suspend that account and delete the associated information. Our Responsible Gaming guidelines contain further information on age verification and the protection of minors.

9 External Links and Third-Party Sites

The bajilive dev platform may occasionally contain references to third-party services. These external organisations have their own privacy policies and we are not responsible for their data collection methods or activities.

Before using any third-party service, you are advised to review that organisation's privacy policy yourself.

10 Changes and Updates to This Policy

bajilive dev may update this privacy policy from time to time. If significant changes are made, we will notify you by email or through the platform. Continued use of the service after changes have been made will be taken as consent to the new policy.

You can find general information about the organisation on our About bajilive dev page. If you have any doubts about anything, contact our support team — we will provide a copy of the most recently effective policy upon request.

11 Contact and Complaints

If you have any questions, complaints, or requests to correct information regarding this privacy policy, contact our support team directly. We provide assistance in both Bengali and English, 24 hours a day, seven days a week.